After Sales Service

GSPL has 14 years of Domain Expertise in the Service Field. We have seen all possible Service Delivery Configurations and Mechanisms in the market. We have helped our Customers to setup efficient and optimal Service Delivery Infrastructure. We bring Industry Best Practises and Process on the Table, which are uniquely suited to a particular space-time-need-budget settings. We have some of the best people in our team who have setup and run Service Operations across Vertical with some of the best known names.

We provide end to end Service Setup Consulting under the following functional heads:

  • Operation Planning and Documentation
  • Operation Staffing and Role Definition
  • Measuring and Optimizing Operational Cost and Delivery
  • Service Cost Optimization and Revenue creation
  • Process Mapping
  • Process Re-engineering
  • Operation KPI setup and monitoring